One of the blogs I host is having some issues, and I’ve done everything I can to fix it. So, the last resort is to contact the folks I get my web hosting from.
On their support form, you need to jump through a few hoops to demonstrate that you’ve done all things you’re supposed to, to try and fix it yourself - it’s not terribly complicated anyway. But when you’re finally submitting a ticket to them, there’s a prioritisation option which always gives me a chuckle:
Just another reason why I like Dreamhost (Over 2 years with them now, yay!)
Oh, and they’ve done their bit for the environment too - by going carbon neutral.
2 Comments
I also like their sense of humor and the fact that they are green.
But in my opinion they have a *huge* problem that I couldn’t take any more: my site was down about 10% of the time because of server problems …
Since then I tried CornerHost and WebFaction and they have been *much* more stable …
May 13th, 2007 at 6:11 pm. Permalink.
Hi Mike,
I use DH for hosting non-critical stuff, but all the same - I have very little downtime.
Ofcourse, they’re a big host, and they have thousands of servers - so it’s not surprising really that they have some downtime. I guess you just got the short straw.
May 13th, 2007 at 7:05 pm. Permalink.